All bets on the E-Games ("Slots & Arcades, P2P, Poker and Table Games Bets") accepted by the Company are subject to these E-Games Betting Rules.
If there is any dispute over the interpretation of these E-Games Betting Rules, the Company's interpretation shall prevail.
An E-Games Bet is deemed accepted only when the system has allocated an identification number (a "Bet ID") to it.
If you wish to view details of your E-Games Bets at any time, you may check the Statement page available.
MALFUNCTION VOIDS ALL PAYS AND PLAY.
Any technical malfunction of any sort, including but not exclusively software, hardware or connection malfunction, will result in all affected Games Bets being declared void, irrespective of any indicative result.
The company further reserves the right to declare an E-Games Bet to be void if;
- only partial or incorrect bet details are available;
- the company have any suspicion that the customer is participating in fraud, collusion, money laundering or other illegal activities;
- the company believe the customer to be under the age of 18 or below the legal age required for gambling in his or her jurisdiction;
- acceptance of the bet would exceed set game limits;
- the stake amount is not available in the customer's account;
- an error (human or otherwise) or system failure results in incorrect odds being used;
- technical faults such as communication failures, defects, interruptions, delays, viruses, denial of service attacks, or data corruption occur; or
- if a technical defect produces excessive or irregular winnings.
Should a bet be settled incorrectly due to error (human or otherwise) or system failure, the settlement will be deemed as invalid and will be reversed. Should the customer have insufficient funds in their account to allow this, the customer will be required to return the necessary amount to the company.
CONNECTION FAILURES DURING GAME PLAY
Note: If you are disconnected from the Internet in the middle of a game while playing for the game, please re-establish your Internet connection and log back into the game. You will be automatically directed to the game that was interrupted to continue your previous game. In the event that there is no “Autoplay” and your game has been interrupted, cut off, cancelled or stopped due to power failure, mechanical malfunction of your computer or equipment, or loss of network connection or telecommunication, you have twenty-four (24) hours [or forty-eight (48) hours] counted from the nearest 12:00 noon when your game was stopped to reconnect, log in and resume. Any unfinished game will be treated as loss if not continue.
If the connection is Weak, please stop playing and reconnect to get a better connection then play the game again. In poker, if there is a disconnection from the internet while playing the game, there are two outcomes. The first outcome is, if you haven't place a bet, you will have your cards folded and you will be placed as sitting out. The second outcome is if you have made a bet, and you get disconnected, the game will continue & player’s Win/Loss will be calculated accordingly.
Customer must acknowledge that at the sole determination and discretion of the Company, the Company has the absolute right to change, cancel, suspend, remove, modify or restart any game, or refuse or cancel the wagers, by reason of fortuitous event, acts of war, natural disaster, power outage, human error or fault or negligence by Company employees in violation of the industry standards of work, software malfunction, and any other force majeure event. The Company's decision is final and binding
The company reserves the right to change any of these Games Betting Rules at any time in accordance with the General Terms & Conditions.